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Our Engineering and Maintenance services are designed to assist our clients deliver 24 x 7 support on all network elements and customer commitments. Teligence can create tailored solutions with the right mix of engineering skills and competencies to compliment our client’s organisation. Our Engineering and Maintenance services include:
Routine Maintenance;
Emergency and Callout support.
From Optical to IP/MPLS networks, we can provide the experts to help deliver your SLA commitments.
From Traffic Migration to Service Platform upgrades, Teligence solutions provide the know-how and experience to execute and complete all related tasks as required to enable growth and upgrades without affecting traffic.
We perform planned tasks to exacting standards; we also cater for out-of-hours support. Our services include:
Cable Re-runs/Upgrades;
Platform Upgrades/Change-outs;
Traffic Re-routing;
Real estate such as rack space and floor space is a scarce resource, and our De-commissioning services are designed to quickly recover this asset so that it can be re-used to maintain a high Return on Assets Employed (ROA). Typical services include:
ODF/DDF/KRONE Cable Removal;
Circuit Cancellation/Removal;
Equipment De-commissioning;
Operations Readiness Testing (ORT) is at the heart of this service; our aim is to ensure that our clients’ SLA commitments are delivered without penalties and bad service publicity being incurred. To ensure this Teligence has a very comprehensive approach to network and service testing:
Bit Error Rate Testing (BERT);
Throughput Testing;
Protocol Analysis and Testing;
Network Level Testing;
Service Level/Feature Testing;